Compass Job Opportunities

To apply for any posted employment opportunities, candidate MUST email resume and cover letter to

Position: Real TEE Coordinator/HIV Prevention Trans Outreach Coordinator

Classification: Full-time, Non-Exempt

Date Drafted: March 2020

Reports to: HIV Prevention Coordinator who reports to the HIV Prevention Director 

Purpose: The purpose of the Real TEE/Minority Outreach Coordinator is to work with Real TEE program clients and business partners to facilitate job readiness and inclusive workplaces for transgender individuals (with a special focus on transgender women) in Palm Beach County, as well as perform outreach to the trans community regarding HIV testing, education and prevention. 

Duties and Responsibilities

  • Create and maintain relationships with program partners, while seeking new partners on an ongoing basis, based on newly identified needs of clients
  • Work with incoming clients to assess needs, link to external resources, and provide internal support and resources
  • Perform follow up with clients as they seek employment, and after they begin working, to determine any continued needs and/or issues with the employer
  • Work with other staff to enhance the current diversity and inclusion trainings so they are specific to employment practices
  • Perform outreach to area businesses to identify those in need of and open to receiving diversity and inclusion training specific to trans employees
  • Provide diversity and inclusion training to identified employers
  • Perform follow up calls/visits to employers who have received training, to offer additional support as they make changes to their policies and company culture
  • Identify and recruit target population for HIV prevention interventions, programs and services
  • Provide HIV/AIDS education and risk reduction to priority populations
  • Maintain public awareness and involvement
  • Maintain knowledge of additional social and support services provided by other agencies in Palm Beach County (Area 9)
  • Assist in HIV Education sessions
  • Attend  administrative and department meetings
  • Maintain knowledge of HIV/AIDS Statistics county state, and nationwide
  • Maintain knowledge of PrEP and nPEP   
  • Provide Counseling, Testing, and Linkage (CTL) services as needed
  • Complete data entry for high risk clients and community events in secure databases
  • Provide support assistance to FLDOH Disease Intervention Specialist (DIS)


  • BA/BS in health education, cultural studies, human services, social services or related field OR  (Minimum two years experience in community health education development and implementation may be substituted.)
  • Knowledge of HIV/AIDS, and sensitivity to the needs and realities of people living with HIV.
  • Attend HIV specific trainings to include PROMISE, Social Networking Strategies (SNS) 501 updates, cultural competency, and other applicable trainings
  • Abide by all state, health district and agency policies regarding confidentiality of patient information
  • Cooperates as a team member 
  • Possesses problem solving and decision making abilities 
  • Must demonstrate competence in working with a variety of diverse populations. 
  • Must have excellent interpersonal communication and customer service skills. 
  • Ability to manage multiple tasks with shifting priorities.
  • Must have flexibility with regard to work hours. Be able to work nights and some weekends. 
  • Must have reliable  transportation for work through owned personal vehicle or rideshare/public transportation
  • Strong consideration will be given to candidates having a shared identity with the population served, stemming from personal experience.


The protection of confidential agency information and trade secrets is vital to the interests and the success of COMPASS. Such confidential information includes, but is not limited to the following examples: 

 compensation data

 computer processes

 client information and lists

 financial information

 marketing strategies

 pending projects and proposals

technological data

 prospect mailing lists

 donor giving information

It is the policy of COMPASS to abide by all federal, state and local laws governing confidentiality of client records. Because of the services COMPASS provides, client confidentiality is an extremely important issue. Employees of COMPASS must always be aware of their responsibility to protect client/family information when engaged in the collection, handling, or dissemination of any client/family information, including, but not limited to: health/medical information and client/family identifiable information.

Confidentiality includes, but is not limited to, those pieces of information determined to be confidential under Florida Statutes, such as Sections 384 and 381.    Section 384.29, Florida Statutes, addresses the need for special discretion in the handling of sexually transmissible disease information. Sexually transmissible diseases, by their nature, involve sensitive issues of privacy and all programs designed to deal with these diseases should afford privacy and confidentiality to the client.  Section 381.004, Florida Statutes, deals with confidentiality of HIV test results. There are penalties for violating this statute. These penalties range from disciplinary action by the agency to criminal penalties.

In addition, any medical information may be discussed with other staff only on a “need-to-know" basis, and access to such information should be limited to staff necessarily involved in the client’s care.  Failure to abide by this policy could violate the federal Health Insurance Portability and Accountability Act passed of 1997 (HIPAA), and may result in disciplinary action.

All employees and volunteers of COMPASS, Inc. are expected to maintain the privacy of all agency clients and others receiving services from the agency.  Employees and volunteers of COMPASS, Inc. may not disclose any client identifying information to anyone outside of the agency that would tend to identify any individual as a client of COMPASS.

All client-identifying information including, but not limited to, files, materials, and databases must be kept in a secured location within the agency.

All employees and volunteers are required to keep client/family information confidential and shall sign agency confidentiality statements upon hire.

Re:  Outgoing mail that contains client personal health information to third parties.

All outgoing mail that links a client with his/her HIV status, substance abuse or  psychiatric/mental health history that is being sent to a third party will be double-enveloped.  The inside envelope will be marked “Confidential” with the name or the department of the intended recipient.  All measures are to be taken to ensure the integrity of the seal of the outside envelope, and should be reinforced as necessary

Special Requirements and Physical Demands: 

  • Night and weekend hours as scheduled by your supervisor may be a part of a 40 hour work week.
  • Position requires occasional travel in the local area. Must have a reliable vehicle, and requires maintaining a valid Florida State drivers’ license with a driving record eligible for coverage under any applicable agency insurance.
  • Ability and willingness to participate in ongoing professional development activities in order to keep current on new developments in the field and to enhance skills already maintained. May require hours outside of normal business hours.
  • Attend and participate in community outreach and fundraising events as requested. May require hours outside of normal business hours.
  • Requires safely lifting or moving up to 25 lbs on an occasional basis, for example movement of materials or texts.
  • Our constituents’ first impression of the facility is very important to the organization.  Visits may be unannounced; therefore all work areas must be maintained in a clean and orderly fashion free of personal belongings. During hours of work flow, the management of Compass recognizes that there may, at times, be apparent disorganization. 
  • Noise level is usually quiet to moderate.

Job Description and Requirements are Subject to Change

The above job description information has been designed to indicate the general nature and level of work performed by staff within this classification. This document is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. The listing of particular duties does not exclude other duties not listed that are of similar kind or level of responsibility. Job descriptions will be reviewed periodically as duties and responsibilities change with business necessity. Essential and marginal job functions are subject to modification.

Non-Discrimination Statement:

Compass does not discriminate against employees or clients on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, familial status, HIV status or any other characteristic protected by Federal and State law. A non-discrimination clause concerning employment opportunity is incorporated in the Employee Policy and Procedure Manual. Compass will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.